{"xsrfToken":"ceda2d67b7be70c5bf11374b62e6d0e485b4a811_lout","branding":{"id":"1","key":"fes","name":"Ferrum support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cc857d54-1462-47db-b558-faab13ad2641/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOGE0NTBjYi0wNDJhLTQ4MmMtOTkxMi0wNjI0MWNmODA5ZDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjODU3ZDU0LTE0NjItNDdkYi1iNTU4LWZhYWIxM2FkMjY0MSI6WyJyZWFkIl19LCJleHAiOjE3MzIyMzU4MDUsIm5iZiI6MTczMjIzNTIwNX0.q4AhKOYzAKgXMKfWQ5TsLCG2e1noBuf3FqyiB9n0FJs&client=d8a450cb-042a-482c-9912-06241cf809d6&mode=fit","logoId":"cc857d54-1462-47db-b558-faab13ad2641","isLogoAvailable":true,"helpCenterTitle":"Welcome to the HEM Help Center!","sharedPortalName":"HEM Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"helpCenterTitle":"Witamy w Centrum pomocy","sharedPortalName":"Centrum pomocy","localeDisplayName":"Polish (Poland)"},"en-US":{"helpCenterTitle":"Welcome to the HEM Help Center!","sharedPortalName":"HEM Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#990008","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"fes","projectId":10800,"serviceDeskId":1,"name":"Ferrum support","description":"<p>Welcome! You can raise a Ferrum Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11052,"iconUrl":"https://hem-e.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11052","groups":[1],"key":""},{"id":"33","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11048,"iconUrl":"https://hem-e.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11048","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11038,"iconUrl":"https://hem-e.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11038","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11023,"iconUrl":"https://hem-e.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11023","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11030,"iconUrl":"https://hem-e.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11030","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,33,7,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOGE0NTBjYi0wNDJhLTQ4MmMtOTkxMi0wNjI0MWNmODA5ZDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwODAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMzY0MDUsIm5iZiI6MTczMjIzNTIwNX0.75zbiU_7i0Nx10DXv6L15rjqfC1WZtoBXjM5-7CCQwE","targetCollection":"upload-project-10800","endpointUrl":"https://api.media.atlassian.com","clientId":"d8a450cb-042a-482c-9912-06241cf809d6","tokenDurationInMins":20}},"sharedPortal":{"name":"HEM Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}